Exchange of Items

It is possible to exchange at YTND. However, there are certain steps that need to be followed for this.

Please note that our exchange process is slightly different. Please check if you are still within the 14-day return period (from receipt of the products). If so, you can proceed to the next step. If not, unfortunately an exchange is no longer possible.

Step 1: Order the size you want again using the same email address and delivery address. Make a note of the new order number. Example: If you bought a Zoro V2 Oversized T-shirt in size M but it is too small for you, reorder the same T-shirt (Zoro V2 Oversized T) in the size you want using the same email address and delivery address.

Step 2: Fill out the form below and email it to . The subject of the email should be "Exchange (name, first name)".

I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)



Ordered on (*) ____________ / received on (*) ________________
New order number with the exchange goods:

Ordered on (*) ____________ / order number (*) ______________

Name of consumer(s)

Address of consumer(s)

Signature of consumer(s) (only if notification is on paper)


(*) Delete where not applicable

Step 3: To complete the exchange, you must return the product to the address provided:

Please include your completed exchange form in the package so we can confirm who sent the package. Please note that there is no return form and the return costs must be borne by the customer himself. Please send the product to the following address:

Upon receipt of the returned product, the purchase amount will be automatically refunded using the same payment method that you used for the purchase.